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Our Luna Hooded Coat pairs a shaped silhouette with biker-inspired details for a distinctive cold-weather look. Its heather-gray finish contrasts with black quilted panels, while the hood and asymmetric zipper bring character to an everyday layer.
At Belgravi Club, we’re proud to serve customers across the United Kingdom and the United States with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion pieces.
Orders are usually processed within 2–3 business days. Estimated delivery time is generally 6–12 business days, depending on your location and order volume.
We offer free shipping on orders over $75 USD. For orders under $75 USD, a flat shipping fee of $6.99 USD will apply.
View our Shipping Policy
At Belgravi Club, we want you to feel confident with every purchase. If your order is not quite right, you may request a return within 30 days of receiving your item.
To be eligible for a return, items must be unworn, unused, in their original condition, with tags and original packaging. Proof of purchase is required.
To start a return, please contact us at contact@belgraviclub.com. If your return is approved, we’ll provide the next steps. Once received and inspected, approved refunds will be issued to the original payment method within 10 business days.
View our Return & Refund Policy
At Belgravi Club, we’re here to make your experience as smooth as possible. Whether you need help with an order, have a question about a product, or want to share your feedback, our team will be happy to help.
Belgravi Club is an online women’s fashion store offering stylish and carefully selected pieces designed to elevate everyday dressing with confidence and elegance.
We currently ship to the United Kingdom and the United States. Shipping availability will be shown at checkout based on the delivery address provided.
Orders are typically processed within 2–3 business days, excluding weekends and holidays.
Estimated shipping time is 4–9 business days after dispatch. Total delivery time is generally 6–12 business days, depending on your location and order volume.
We offer free shipping on all orders over $75 USD.
For orders under $75 USD, a flat shipping fee of $6.99 USD will apply.
Orders placed before 6:00 PM are typically processed according to our standard handling times.
Prices may be displayed and charged in GBP or USD, depending on the market, store settings, and customer location. The final order total, including any shipping charges, taxes, or discounts, will always be shown clearly at checkout before payment is completed.
We accept secure payment methods available at checkout, which may include Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, Shop Pay, PayPal, and Venmo, depending on customer location and checkout availability.
Yes. Our store uses secure checkout technology, including SSL encryption, to help protect your personal and payment information during online transactions.
Yes. Once your order has been shipped, you will receive tracking details so you can follow your delivery.
We offer a 30-day return policy from the date your order is delivered. To be eligible for a return, items must be unworn, unused, in their original condition, with tags and original packaging, and accompanied by proof of purchase.
To request a return, please contact us at contact@belgraviclub.com. If your return is approved, we will provide instructions on how to proceed.
Yes. Certain items may not be eligible for return, including sale items, gift cards, custom products, personal care goods, perishable goods, hazardous materials, flammable liquids, or gases.
Please inspect your order upon arrival and contact us immediately if your item is damaged, defective, or incorrect so we can review the issue and help resolve it.
If your return is approved, your refund will be issued to the original payment method within 10 business days. Please note that your bank or payment provider may require additional time to post the refund.
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been accepted or processed, changes or cancellations may no longer be possible.
You can contact us at contact@belgraviclub.com or by phone at +1 (505) 386 2755.
Our customer support hours are Monday to Friday, 09:00–17:00, and weekends, 11:00–16:00. We aim to respond to all inquiries within 24 hours.
