Belgravi Club is an online women’s fashion store offering stylish and carefully selected pieces designed to elevate everyday dressing with confidence and elegance.

We currently ship to the United Kingdom and the United States. Shipping availability will be shown at checkout based on the delivery address provided.

Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Estimated shipping time is 4–9 business days after dispatch. Total delivery time is generally 6–12 business days, depending on your location and order volume.

We offer free shipping on orders over $75 USD for the United States or £75 GBP for the United Kingdom.

For orders under $75 USD or £75 GBP, a flat shipping fee of $6.99 USD for the United States or £6.99 GBP for the United Kingdom will apply.

Orders placed before 6:00 PM GMT are typically processed according to our standard handling times.

Prices are displayed and charged in the currency of the selected market: USD for customers in the United States and GBP for customers in the United Kingdom. The final order total, including any shipping charges, taxes, or discounts, will always be shown clearly at checkout before payment is completed.

We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa. All payments are processed securely through our checkout.

Yes. Our store uses secure checkout technology, including SSL encryption, to help protect your personal and payment information during online transactions.

Yes. Once your order has been shipped, you will receive tracking details so you can follow your delivery. Tracking information may take 24–48 hours to update after dispatch.

We offer a 30-day return policy from the date your order is delivered. To be eligible for a return, items must be unworn, unused, in their original condition, with tags and original packaging, and accompanied by proof of purchase. Sale items remain eligible for return within 30 days, provided they meet these return conditions.

To request a return, please contact us at contact@belgraviclub.com. If your return is approved, we will provide instructions on how to proceed. Please do not send any item back without contacting us first.

Yes. Certain items may not be eligible for return, including gift cards, custom products, personal care goods, perishable goods, hazardous materials, flammable liquids, or gases. Sale items remain eligible for return within 30 days, provided they meet the return conditions described in our Return & Refund Policy.

Return shipping costs depend on the reason for the return. If the item arrives damaged, defective, incorrect, or if there was an error with your order, Belgravi Club will cover the return shipping cost. If you are returning an item because you changed your mind, ordered the wrong size, no longer want the item, or for any other reason not caused by an error on our side, the customer is responsible for the return shipping cost.

Please inspect your order upon arrival and contact us immediately if your item is damaged, defective, or incorrect so we can review the issue and help resolve it.

If your return is approved, your refund will be issued to the original payment method within 10 business days. Please note that your bank or payment provider may require additional time to post the refund.

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been accepted or processed, changes or cancellations may no longer be possible.

You can contact us at contact@belgraviclub.com or by phone at +1 (505) 386 2755.

Our customer support hours are Monday to Friday, 09:00–17:00 GMT, and weekends, 11:00–16:00 GMT. We aim to respond to all inquiries within 24 hours.